Privacy Notice

Who runs this website

This website is owned and run by Kim Schewitz. I am fully responsible for this website, its content, my parenting coaching services, and the personal information collected through it.

The responsible party is Kim Schewitz. I can be contacted at info@kimschewitz.co.za or on +27 82 040 6561. My address is 6 The Grange, Camps Bay, 8005, Western Cape, South Africa.

My Information Officer is the owner of Kim Schewitz. The Information Officer can be contacted at info@kimschewitz.co.za.

What I collect through this website

I may receive personal information when you use the contact and enquiry form, email me, phone me, or send me a WhatsApp message. This may include your name, contact details, the information you choose to share about a parenting concern, and the contents of your enquiry.

I may also receive ordinary technical information generated when you use a website, such as basic device, browser, page-view, and security information. I only use information that is relevant to responding to you and providing or discussing parenting coaching.

Why I use your information

I use personal information to respond to enquiries, communicate with you, understand what support you are asking about, arrange and provide a service you request, and keep appropriate records. I may also use it to meet legal obligations, protect the security of my communications, and deal with disputes or complaints.

The lawful basis for these uses may include taking steps at your request before providing a service, providing a service you have asked for, complying with a legal obligation, or pursuing a legitimate interest that does not unfairly override your rights.

I use analytics, advertising, and marketing information only with your consent. You can withdraw that consent at any time using the Cookie preferences link at the bottom of every page, where available, or by contacting me.

Cookies and tracking

Strictly necessary cookies are always on because they help with security, keeping a session working, and remembering your cookie choice. Analytics cookies, such as those that may be used by Google Analytics, are used only if you accept analytics cookies.

Marketing or advertising cookies and pixels, such as Meta (Facebook and Instagram) or TikTok pixels, may tell those platforms about visits and actions on this site, such as pages viewed, an enquiry, or a booking. They run only if you accept marketing cookies in the cookie banner. You can change your choice at any time with the Cookie preferences link at the bottom of every page, and you can also clear cookies in your browser.

These analytics and advertising companies may process information outside South Africa under their own privacy policies. You can also manage advertising choices in your Facebook, Instagram, or TikTok ad settings. I use your contact details for advertising on these platforms only if you have agreed to receive marketing from me.

Further information is available in my Cookie Notice.

When I share information

I share personal information only where it is needed to help me run my website and services, respond to you, meet a legal requirement, or where you have given consent. This may include service providers supporting website hosting, email, payments where applicable, security, or technical maintenance. I do not sell your personal information.

With your consent, information may also be shared with analytics and advertising platforms described above. Service providers must keep information confidential and secure. Some service providers may store or process information outside South Africa, with safeguards intended to provide protection similar to POPIA.

How long I keep information

I keep personal information for no longer than is needed for the purpose for which it was collected, or for as long as the law requires. The period depends on the type of information, why I need it, and whether I need it to resolve a query or protect a legal position.

Security

I take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These steps may include access controls, secure accounts, careful handling of communications, and keeping systems and records under review. No method of sending or storing information can be guaranteed completely secure.

Information about children

My coaching is provided to parents rather than directly to children. If you share information about a child when contacting me, I ask that a parent or legal guardian provides and consents to that child’s information. Please share only information that is needed for your enquiry or requested support.

Your rights under POPIA

Subject to applicable limits and verification requirements, you may ask me:

• what personal information I hold about you and how I use it;
• to correct or update information that is inaccurate;
• to delete information where there is no lawful reason for me to keep it;
• to object to particular uses of your information, including direct marketing;
• to withdraw consent where processing is based on consent; and
• for help with a concern about how your information has been handled.

Please contact me first so I can understand and address your request. If you remain dissatisfied after contacting me, you may complain to the Information Regulator (South Africa) at inforegulator.org.za.

This notice is a general template and not legal advice; the business should have it checked for its own circumstances.